Tuesday, July 16, 2024
Dear relation,
Through this message we would like to inform you that there will be some maintenance work done on the 20th of July 2024. This MW regards an MyBox update. During this timeframe the MyBox filesharing service will be unavailable. In the table below, you'll find more information about this MW. The MW may be resolved sooner than the given timeframe.
If you are experiencing any issues after the given timeframe, please escalate by emailing support@datasur.sr or log a ticket via our ticketing portal.
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Service Interruption Information |
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1. Type of Service Interruption |
MyBox Update |
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2. Start Date Interruption |
20/07/2024 |
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3. Start time |
00:00 |
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4. End time |
04:00 AM |
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5. Service Impact |
MyBox Filesharing Service will be unavailable. |
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6. Purpose |
Improve performance & Security fixes. Windows Client\Server Agent Side Fixes and Enhancements |
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7. Escalation |
Please escalate by mailing support@datasur.sr and/or log a ticket via our ticketing portal if you are having issues after the maintenance timeframe
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