Thursday, August 15, 2024
Dear relation,
Through this message we would like to inform you that there will be some maintenance work done on 01-09-2024 2024 from 00:00 AM till 03:00 AM. This MW regards a memory increase on the cPanel servers. During this timeframe email and webhosting services will be unavailable. In the table below, you'll find more information about this MW. The MW may be resolved sooner than the given timeframe.
If you are experiencing any issues after the given timeframe, please escalate by emailing support@datasur.sr or log a ticket via our ticketing portal.
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Service Interruption Information |
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1. Type of Service Interruption |
Increase memory resources for the following cPanel servers: Cps4.datasurcloud.sr |
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2. Start Date Interruption |
01/09/2024 |
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3. Start time |
00:00 AM |
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4. End time |
03:00 AM |
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5. Duration |
The maintenance window is scheduled for 3 hours, but there is also a possibility that we might finish the maintenance sooner |
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6. Service Impact |
Email and webhosting services will be unavailable |
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7. Reason for Change |
Service improvement |
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8. Escalation |
Please escalate by mailing support@datasur.sr and/or log a ticket via our ticketing portal if you are having issues after the maintenance timeframe
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