Friday, September 6, 2024
Dear relation,
Through this message we would like to inform you that there will be some maintenance work done on 20-09-2024 2024 from 09:00 AM till 02:00 PM. This MW regards an update of the cloud backup service. During this timeframe the backup service mybackup.datasur.sr will be unavailable. In the table below, you'll find more information about this MW. The MW may be resolved sooner than the given timeframe.
If you are experiencing any issues after the given timeframe, please escalate by emailing support@datasur.sr or log a ticket via our ticketing portal.
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Service Interruption Information
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1. Type of Service Interruption
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Mybackup.datasur.sr update
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2. Start Date Interruption
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20/09/2024
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3. Start time
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9:00 AM
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4. End time
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02:00 PM
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5. Service Impact
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The cloud backup service mybackup.datasur.sr will be unavailable during the update, because all customer tenants will be disabled to prevent backup failures.
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6. Purpose
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Improve performance & Security fixes.
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7. Escalation
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Please escalate by mailing support@datasur.sr and/or log a ticket via our ticketing portal if you are having issues after the maintenance timeframe
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