Tuesday, October 15, 2024
Dear relation,
Through this message we would like to inform you that there will be some maintenance work done on 25-10-2024 from 09:00 AM till 14:00 PM. This MW regards a Veeam Cloud Connect update. During this timeframe the cloud backup service will be unavailable. In the table below, you'll find more information about this MW. The MW may be resolved sooner than the given timeframe.
If you are experiencing any issues after the given timeframe, please escalate by emailing support@datasur.sr or log a ticket via our ticketing portal.
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Service Interruption Information |
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1. Type of Service Interruption |
Mybackup.datasur.sr (Veaam Cloud Connect) update from V7 to V8 |
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2. Start Date Interruption |
25/10/2024 |
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3. Start time |
9:00 AM |
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4. End time |
14:00 PM |
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5. Service Impact |
The cloud backup service mybackup.datasur.sr will be unavailable during the update, because all customer tenants will be disabled to prevent backup failures. |
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6. Purpose |
Improve performance & Security fixes. |
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7. Escalation |
Please escalate by mailing support@datasur.sr and/or log a ticket via our ticketing portal if you are having issues after the maintenance timeframe
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