We would like to inform you that urgent maintenance is scheduled for today from 08:00 AM to 12:00 PM. During this time, the cloud backup service mybackup.datasur.sr will be unavailable. The maintenance window is set for four hours; however, we may complete the work sooner than anticipated. Please find the necessary details in the table attached.
Thank you for your understanding.
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Service Interruption Information |
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1. Type of Service Interruption |
Mybackup.datasur.sr veeam B&R (Veaam Cloud Connect) update from V11 to V12 |
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2. Start Date Interruption |
14/12/2024 |
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3. Start time |
8:00 AM |
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4. End time |
12:00 PM |
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5. Service Impact |
The cloud backup service mybackup.datasur.sr will be unavailable during the update, because all customer tenants will be disabled to prevent backup failures. |
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6. Purpose |
Improve performance & Security fixes. |
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7. Escalation |
Please escalate by mailing support@datasur.sr and/or log a ticket via our ticketing portal if you are having issues after the maintenance timeframe
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