Dear Valued Partner,
We would like to inform you that scheduled maintenance is planned for Saturday, March 8th, 2025, from 08:00 AM until Sunday, March 9th, 2025, at 00:20 AM. Maintenance will continue on Sunday, March 9th, from 08:00 AM until 14:45 PM. During this maintenance window, no downtime is expected.
The maintenance work will include the replacement of batteries, installation of power modules, and replacement of the static bypass switch of the UPS.
For more details regarding this maintenance window, please refer to the table below.
If you experience any issues after the maintenance timeframe, please escalate by emailing support@datasur.sr and/or log a ticket via our ticketing portal.
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Service Interruption Information |
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1. Type of Service Interruption |
Replace batteries, insert power modules and replace the static bypass switch of the UPS. |
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2. Start Date Interruption Day #1 |
8/03/2025-08:00h SRT |
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3. End Date Interruption Day #1 |
9/03/2025-00:20h SRT |
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4. Start Date Interruption Day #2 |
9/03/2025-08:00h SRT |
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5. End Date Interruption Day #2 |
9/03/2025-14:45h SRT |
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6. Service Impact |
No downtime is expected for customers |
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7. Reason for Change |
The batteries of the UPS have reached their lifetime already. Charging time takes very long, which means that they are not reliable anymore. To make sure that the UPS meets its runtime they must be replaced. To increase power availability, power modules need to be added. The defective static bypass switch will be replaced also. |
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8. Escalation |
Please escalate by mailing support@datasur.sr and/or log a ticket via our ticketing portal if you are having issues after the maintenance timeframe
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