Monday, July 21, 2025
Dear Relation,
Through this message we would like to inform you that there will be some maintenance work done on 26-07-2025 from 22:00 PM till 01:00 AM. This MW regards a Migration to New Cloud Cluster. During this timeframe the cloud backup service will be unavailable. In the table below, you'll find more information about this MW. The MW may be resolved sooner than the given timeframe.
If you are experiencing any issues after the given timeframe, please escalate by emailing support@datasur.sr or log a ticket via our ticketing portal.
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Service Interruption Information
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1. Type of Service Interruption
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Migration to New Cloud Cluster
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2. Start Date Interruption
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26/07/2025
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3. Start time
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22:00 PM (26/07/2025)
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4. End time
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01:00 AM (27/07/2025)
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5. Service Impact
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There will be downtime for customers hosted on cps5.datasurcloud.sr and clients who are using the nameservers ns1.nic.sr and ns2.nic.sr
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6. Purpose
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Migration required for server maintenance
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7. Escalation
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Please escalate by mailing support@datasur.sr and/or log a ticket via our ticketing portal if you are having issues after the maintenance timeframe
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