Friday, July 25, 2025
Dear Customer,
We would like to inform you of scheduled maintenance due to a migration to our new cloud cluster. Please find the details below:
Type of Maintenance: Migration to new cloud cluster
Start Date: Friday, August 2nd, 2025
Start Time: 10:00 PM
End Time: Saturday, August 3rd, 2025 at 2:00 AM
Service Impact:
During this window, temporary downtime may occur for customers hosted on the following servers:
cps1.datasurcloud.sr
cps2.datasurcloud.sr
maximus.datasurcloud.sr
primus.datasurcloud.sr
Purpose:
This migration is necessary for ongoing server maintenance and to ensure improved performance and reliability of our services.
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Service Interruption Information
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1. Type of Service Interruption
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Migration to New Cloud Cluster
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2. Start Date Interruption
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02/08/2025
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3. Start time
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22:00 PM (02/08/2025)
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4. End time
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02:00 AM (03/08/2025)
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5. Service Impact
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There will be downtime for customers hosted on cps1.datasurcloud.sr
cps2.datasurcloud.sr
maximus.datasurcloud.sr
primus.datasurcloud.sr
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6. Purpose
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Migration required for server maintenance
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7. Escalation
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Please escalate by mailing support@datasur.sr and/or log a ticket via our ticketing portal if you are having issues after the maintenance timeframe
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