Dear Valued Client,
We regret to inform you that despite our previous efforts, the maintenance work on MyBox did not yield the desired outcomes. Consequently, we find it necessary to conduct another urgent maintenance session on 28-02-2024, scheduled from 00:00 AM to 04:00 AM, to address the persisting issues with this service. Regrettably, during this period, MyBox file-sharing will be temporarily unavailable.
Please consult the table below for further details regarding these maintenance activities. We acknowledge the inconvenience this may cause and extend our sincere apologies for any disruption to your workflow.
While we aim to complete the maintenance within the specified timeframe, there is a possibility that it may conclude earlier. Should you encounter any difficulties beyond the scheduled maintenance window, please do not hesitate to escalate them by contacting us via email at support@datasur.sr or by creating a ticket through our ticketing system.
We genuinely appreciate your patience and understanding as we work to enhance the reliability and performance of our services. Thank you for your continued trust and cooperation.
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Service Interruption Information |
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1. Type of Service Interruption |
MyBox Maintenance |
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2. Start Date Interruption |
28/02/2024 |
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3. Start time |
00:00 AM |
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4. End time |
04:00 AM |
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5. Service Impact |
MyBox Filesharing service will be unavailable |
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6. Purpose |
Expand MyBox database Disk |
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7. Escalation |
Please escalate by mailing support@datasur.sr and/or log a ticket via our ticketing portal if you are having issues after the maintenance timeframe |
