Thursday, May 21, 2026
Dear relation,
 
Through this message we would like to inform you that there will be some maintenance work done on the MyBox Application on the following days:
- May 22, 2026 from 22:00PM till May 23, 2026  02:00AM
- May 23, 2026 from 22:00PM till May 24, 2026 02:00 AM.
 
This MW regards the Mybox application. During this timeframe MyBox filesharing will be unavailable. In the table below, you'll find more information about this MW. The MW may be resolved sooner than the given timeframe. 
 
If you are experiencing any issues after the given timeframe, please escalate by emailing spport@datasur.sr or log a ticket via our ticketing portal.
 
Service Interruption Information 
  
1.       Type of Service Interruption 
Critical MyBox Application and Security Updates 
2.       Start Date Interruption 
22/05/2026 
3.       Start time Day 1
22/05/2026 - 22:00 PM 
4.       End time  Day 1
23/05/2026 - 2:00 AM 
5.       Start time Day 2
23/05/2026 - 22:00 PM 
6.       End time Day 2
24/05/2026 - 2:00 AM
7.       End Date Interruption 
24/05/2026 
8.       Service Impact 
MyBox Filesharing Service will be unavailable 
9.       Reason for Change 
Improve performance & Security fixes. 
10.       Escalation 
Please escalate by mailing support@datasur.sr and/or log a ticket via our ticketing portal if you are having issues after the maintenance timeframe 


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