Dear Client,

We would like to notify you that the previous MyBox maintenance wasn't successful. Therefore, another urgent maintenance work will be conducted on 27-02-2024 from 04:00 AM to 05:00 AM regarding this service. During this period, MyBox file-sharing will not be available. Please refer to the table below for more information about these maintenance activities. The maintenance work may be completed earlier than the specified time.
If you experience any issues after the specified time, please escalate them by sending an email to or by creating a ticket via our ticketing system.
Thank you for your understanding. 

Service Interruption Information


1.       Type of Service Interruption

MyBox Maintenance

2.       Start Date Interruption


3.       Start time

04:00 AM

4.       End time

05:00 AM

5.       Service Impact

MyBox Filesharing service will be unavailable

6.       Purpose

Expand MyBox database Disk

7.       Escalation

Please escalate by mailing and/or log a ticket via our ticketing portal if you are having issues after the maintenance timeframe


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