Announcement June 16, 2023

Dear Relation,   Today, June 16 2023, between 22:00 p.m. - 22:10 p.m. necessary maintenance work will take place on our network. As a result of this, you may experience possible delays of up to 5 minutes when using Cloud Services. Initially of the activities, the interruption may be of shorter duration.   In the table below you can find an ...

We are Back Online!

Once again we apologize for the service outage today. We know that outages are inconvenient and make it difficult to move along your day. That's why we are happy to announce that the problem has been fixed and all services are back online. If you have any questions or are still experiencing issues with your service(s) feel free to contact our ...

Update: Some customers are experiencing an issue with their service...

Some customers are still experiencing an issue and are unable to access their service(s). We're truly sorry if this has interrupted your work in any way. Know that our teams are working hard to get everything up and running, and we'll update you with the latest information within 1 hour.   Kind Regards, Support Team Datasur  

How to Fix Access Denied Errors When Opening PDF Files on the Windows Client

Sometime in early 2019, Adobe released an Adobe Acrobat Reader DC update that disrupts some users of the CentreStack Windows Client. This article is applicable to you if you are getting one of the following error messages when attempting to open a PDF file from the Windows Client mounted drive. 1-There was an error opening this document. Access ...

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